Shipping and Delivery

Delivery Time
The average delivery time for your order is 7 - 14 days. This period is necessary for the careful production, packaging, and shipping of your artwork.
We process every order with attention and care, so you can enjoy your creative moment without worries.

Free Shipping
Whether you order a punch needle, diamond painting, or paint by numbers, at Punch and Chill, you never pay shipping costs. Regardless of the size or value of your order, we always ship for free.

Track your order
As soon as your order leaves our studio, you will receive a track & trace code by email.
This allows you to accurately follow where your package is and when it will be delivered.
We work with reliable shipping partners and ensure that your artwork arrives safely and on time.
If something goes wrong during transit, please contact us immediately; we will resolve it for you.